Privacy Policy

1. Introduction
At WorldVia, we and our affiliated entities under common ownership of WorldVia Travel Group are fully committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the practices regarding how we collect, use, store, share, and process your personal data. It also explains your rights concerning your personal data and how you can exercise those rights.

As part of our commitment to privacy, we comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) for residents of the European Union (EU) and the California Consumer Privacy Act (CCPA) for California residents. In addition, we adhere to the Virginia Consumer Data Protection Act (VCDPA) for Virginia residents. These regulations grant you specific rights and protections regarding how your personal information is handled.

Applicability. This Privacy Policy applies to all personal data collected by WorldVia when you interact with our websites, use our products and services, communicate with us via email or other channels, or engage with us at events. It also applies to any personal data we collect when you apply to work for WorldVia or during your engagement with us. This policy covers all interactions involving any websites, products, or services that link to this Privacy Policy, including the WorldVia.PRO Subscription Service and WorldVia Travel Network Membership Service.

Consent and Continued Use. By using our websites, products, services, or interacting with us in any other way, you acknowledge that you have read and understood this Privacy Policy, and you consent to the practices described herein. If you do not agree with any aspect of this Privacy Policy, you should discontinue your use of our services.

The independent agent members of WorldVia and its affiliates (‘WorldVia Members’) may collect and manage Personal Data on your behalf when using our product and services, or what we may refer to as the Subscription Service. "Subscription Service" means all of our web-based applications, tools and platforms that WorldVia Members may subscribe to under a Member Agreement or that we otherwise make available to WorldVia Members, and are developed, operated, and maintained by us and/or for us, accessible via https://worldvia.pro or another designated URL, and any ancillary products and services, including website hosting, that we provide to WorldVia Members. When WorldVia Members use the Subscription Service, WorldVia processes Personal Data as a processor under the direction of WorldVia Members. Our WorldVia Members, as data controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting their customers’ Personal Data using the Subscription Service.

We regularly update this Privacy Policy to ensure it remains accurate and compliant with evolving legal requirements. We encourage you to review this document periodically. Material changes will be communicated through updates on our website, and in some cases, via email, in accordance with applicable legal requirements. By continuing to use our services after such updates, you agree to the changes outlined in the updated Privacy Policy.

2. Information We Collect
We collect various types of personal data depending on how you interact with WorldVia and its services. This section describes the types of data we collect, how we collect it, and the sources of that data.

Types of Personal Data Collected

• Profile or Contact Data. Personal information such as your name, email address, phone number, postal address, and other contact details.
• Account and User Information. Data provided when you sign up for an account or use our services, including your preferences, settings, and any other account-related details.
• Payment Data. Billing information, such as credit card numbers, billing addresses, and transaction details. We use secure third-party payment service providers to handle and process payment transactions.
• Event Information. When you register for an event (such as our WORLD Conference, Roadshows, or other WorldVia events), we collect your contact information, including name, address, email, and phone number.
• Identifiers. We collect various identifiers, including passport numbers, driver’s license numbers, social security numbers, employment identification numbers, and unique identifiers associated with your device, such as your IP address, device ID, and browser information.
• Device and IP Data. Data about the device you use to access our services, including the type of device, operating system, browser type, IP address, and device identifiers. This includes information on how your device interacts with our websites and services.
• Location Data: Information on your physical location when you access our services, such as IP-based location data or GPS data when you access our mobile applications.
• Biometric Data (if applicable). In cases where you provide biometric data such as faceprints or iris scans for authentication purposes, this data will be collected and stored with extra care and in full compliance with applicable regulations.
• Web Analytics and Behavioral Data. Data on how you interact with our websites and services, such as the pages you visit, links you click on, and how long you spend on each page. This data helps us improve our offerings and personalize the user experience.
• Third-Party Data. Information we receive from third-party service providers, partners, and affiliates, including business data, lead generation, or co-marketing partners.
• Customer Testimonials. We may collect and display testimonials that contain personal data. You give consent to public use of any such testimonials submitted through our systems or sent by email to a company email address.
How Data is Collected
• Direct Collection. We collect personal data directly from you when you interact with our services, including when you submit forms on our websites, create accounts, purchase products or services, register for events, or communicate with our customer support.
• Data from Third-Party Integrations. When you connect third-party integrations (e.g., Google Workspace applications or CRM tools) to our services, these third-party services may provide us with certain data based on the permissions you grant.
• Automatic Collection. We use cookies, tracking technologies, and session replay tools to automatically collect information about your interaction with our websites and services. This data may include:
o Device and browser information
o IP address and geolocation
o Usage metrics (e.g., features you use, how often they’re used)
These tracking tools help us analyze user behavior, improve website performance, and tailor the user experience. You can manage cookie preferences through your browser settings or via the tools we provide.
• Mobile Application Data. When you use our mobile apps, we collect information specific to your device, such as your device model, operating system version, and unique device identifiers. This helps us optimize your experience and provide personalized services.
• Third-Party Sources. We may receive personal data from partners, affiliates, or third-party providers that assist with services such as lead generation, co-marketing efforts, or analytics. This data may include demographic information, purchase history, or business data. We may combine this information with data we collect directly to enhance our services.

Categories of Sources

• User Interactions. Personal data is collected directly from you when you interact with our websites, services, or support teams. This includes data collected through forms, account creation, purchases, and event registrations.
• Third-Party Vendors. We receive personal data from vendors who provide services on our behalf, such as payment processors, analytics partners, and customer support providers. These third parties act in compliance with data protection regulations.
• Analytics Tools. Information is collected via third-party analytics services such as Google Analytics, which tracks how users interact with our website and services. This includes browsing data, device/IP data, and interaction data.
• Third-Party Integrations. When you connect third-party applications to our services, these integrations may provide data to us, such as email addresses, contact lists, and communication data (e.g., Gmail integration).

Information We Process on Behalf of WorldVia Members When they Use the Subscription Service

Our product, or the Subscription Service, allows WorldVia Members to create and share marketing, sales and customer service content. When WorldVia Members use our product, they may collect Personal Data such as first and last name, email address, physical address, phone number, or other information about you. We call the information that WorldVia Members submit or collect via the product ‘Customer Data’ under our Member Terms of Use.

We do not control the content of WorldVia Members' webpages or the types of Personal Data that WorldVia Members may choose to collect or manage using the Subscription Service. We store Customer Data on our service providers' servers but process it as a processor under WorldVia Members’ instructions and in accordance with our Member Terms of Service as necessary to provide and improve the Subscription Service, to perform our obligations under any contract with you or a WorldVia Member, and as required by law.

WorldVia Members control and are responsible for correcting, deleting or updating the information they process using the Subscription Service and for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the Personal Data to WorldVia for processing purposes.

Gmail Integration

As a WorldVia Member, if you use the Gmail integration or choose to integrate any other Google Workspace application with the Subscription Service, you will be asked to give us access to information from your Gmail or Google account. You can learn more about how we access this data via the in-app notice from Google when you connect to Gmail.

By using the Gmail integration with the Subscription Service you will grant the Subscription Service access to information associated with your account, including contacts, emails, calendar, distribution lists, and subject lines. In addition, the Subscription Service will be able to read, modify, create, and send emails from your connected Gmail account. The Subscription Service will store replies, outgoing mail, email headers, subject line, distribution lists, aliases, time sent, and email bodies. Your email may contain sensitive information, such as names of your contacts, your private communications, or financial or medical information.

Additional Limits on Use of Your Google User Data

WorldVia's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Notwithstanding anything else in this Privacy Policy, if you provide WorldVia access to the following types of your Google data, WorldVia's use of that data will be subject to these additional restrictions:

WorldVia will only use access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

WorldVia will not use this Gmail data for serving advertisements.

WorldVia will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for WorldVia's internal operations and even then only when the data have been aggregated and anonymized.

Log Files

Like most websites and technology services delivered over the Internet, we automatically collect and store information about your computer hardware and software when you visit our websites, use our product and services, or visit other sites or services that link to this Privacy Policy. This information can include your IP address, browser type, domain names, internet service provider (ISP), and the files viewed on our websites (e.g., HTML pages, graphics, etc.), the files viewed on our, or our customer’s websites (if those websites are hosted on WorldVia e.g. HTML pages or, graphics etc), your operating system, access times and referring website addresses.

When you use the Subscription Service or the websites, we collect and store the categories of information listed above in logs in the following instances, subject to the customer’s implementation settings:
• When a WorldVia user logs into their account and accesses tools in the WorldVia Platform;
• When an individual visits a WorldVvia Member’s website, if the website is hosted by WorldVia; or

By using our services, you acknowledge that we may collect, use, and store your data in accordance with this Privacy Policy and applicable data protection regulations.

3. How We Use Your Information

We use the personal data we collect from you to provide, improve, and personalize our services. The purposes for which we process your personal data include, but are not limited to:
• Process Transactions and Deliver Services. We use your personal data to complete transactions and deliver the products or services you request. This includes:
o Processing payments and managing billing information.
o Providing customer support and responding to your inquiries.
o Managing your account, including creating or modifying your user information and preferences.
o Facilitating access to and usage of the WorldVia.PRO Subscription Service and the WorldVia Travel Network Membership Service.
• Communicate with You. We use your contact information to communicate with you, including:
o Sending transactional emails about your account (e.g., payment confirmations, account updates, or notices about changes to our terms or Privacy Policy).
o Providing customer support and resolving any technical issues or inquiries.
o Sending alerts regarding security incidents, product outages, or other critical updates.
• Marketing and Advertising Purposes. In accordance with our Member Agreement, we use your personal data for marketing and advertising, such as:
o Sending promotional communications about WorldVia’s products, services, and events that we think may be of interest to you.
o Customizing content and offering personalized ads based on your preferences, usage data, and online behavior.
o Conducting targeted advertising via third-party platforms or our own services, and using analytics to measure the effectiveness of our advertising campaigns.
o Offering you opportunities to participate in surveys, contests, or feedback mechanisms that help us tailor our products to meet your needs.
• Improving and Developing Our Services. We analyze the data we collect to improve our products and services, including:
o Understanding how you interact with our services, features, and content to enhance the user experience.
o Using analytics tools and user feedback to identify trends, improve website performance, and develop new features or integrations that better serve our users.
o Aggregating and anonymizing data to generate insights into how our products are used across different users without identifying individual users.
• Data Security and Fraud Protection. We use personal data to protect the security and integrity of our services, including:
o Detecting and preventing fraudulent activities, unauthorized access, and other security threats.
o Monitoring and auditing our systems to comply with legal requirements and enforce our terms and conditions.
o Investigating security incidents and responding to potential data breaches, while taking steps to prevent future incidents.
• Legal Compliance. We process your data to comply with applicable laws, regulations, and legal obligations, including:
o Responding to law enforcement requests, court orders, or legal processes where required.
o Ensuring our services meet the requirements of laws like the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional privacy regulations.
• Other Uses with Your Consent. In certain cases, we may use your personal data for purposes beyond those listed above, but only when you have given us your explicit consent.

4. Cookies and Tracking Technologies

We and our third-party partners use cookies and other tracking technologies to automatically collect certain types of data when you interact with our websites, products, and services. This section explains how we use these technologies, the types of cookies we employ, and how you can manage your preferences.

Types of Cookies We Use

• Essential Cookies. These cookies are necessary for the operation of our websites and services. They enable you to navigate through our sites and access secure areas. Without these cookies, services you request, like logging into secure areas or using our apps and tools, cannot be provided.
• Functional Cookies. Functional cookies allow us to remember choices you make (such as your username) and provide enhanced, personalized features. These cookies help improve your experience by remembering your preferences.
• Performance and Analytics Cookies. These cookies collect information about how visitors use our websites, such as which pages are visited most often or if any errors are encountered. We use this data to improve the performance of our website and services, ensuring that users have a smooth experience. These may include the use of third-party analytics tools like Google Analytics to help us understand how visitors interact with our websites and services.
• Retargeting and Advertising Cookies. Retargeting cookies allow us to show you targeted advertisements on other websites based on your interaction with our site. These cookies collect data about your browsing habits and are used to ensure you receive ads that are relevant to your interests.

Session Replay Technology

To improve user experience and troubleshoot issues, we may use session replay technology. This technology allows us to record your interactions with our websites, such as clicks, scrolls, and navigation patterns, in order to identify areas for improvement. These recordings help us understand how users engage with our services, and they are used exclusively for performance analysis and customer support purposes. All data collected through session replay is handled in a secure, anonymized manner to protect your privacy.

Managing Cookie Preferences

You can control or delete cookies by adjusting your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of our website. Additionally, you can:
• Opt-out of third-party tracking for personalized advertising using the following services:
o Network Advertising Initiative Opt-Out: optout.networkadvertising.org
o Digital Advertising Alliance Opt-Out: optout.aboutads.info

For more information on how we use cookies and other tracking technologies, please contact us at support@worldvia.com or by writing to us at WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy.

5. How We Share Information

We are committed to protecting your privacy and only share your personal data in accordance with this Privacy Policy. We may share the data we collect about you as described below:
• Third-Party Service Providers. We use third-party service providers to help us operate our websites, services, and business. These service providers may process your personal data for purposes such as:
o Travel Suppliers: We share personal data with our travel supplier partners to help us deliver our services under the Member Agreement.
o Business Partners: In cases where we co-market or collaborate on joint products and services, we may share relevant data with trusted business partners.
o Payment Processing: We use secure third-party providers to manage payment card information storage and payment processing for our services.
o Customer Support: Providers that help us deliver customer support and troubleshoot issues.
o Data Hosting: We may store and process your data on servers provided by third-party hosting services.
o Analytics and Performance: We share usage data with third-party analytics providers (e.g., Google Analytics) to help us understand how users interact with our websites and services, and to improve performance.
o Third party providers include Google, Amazon Web Services (AWS), Microsoft and Microsoft Azure, Hubspot, FreshDesk, FreshCaller, Hotjar, Bubble, Cognito Forms, PostMark, Duda, Emma, and Ring Central.
• Legal Compliance and Compelled Disclosure. We reserve the right to disclose your personal data if required by law, or if we believe such disclosure is necessary to:
o Comply with a legal obligation or request from authorities.
o Protect our rights, safety, or the safety of others.
o Investigate or prevent fraud or other illegal activity.
• Public Forums and Testimonials. Our websites may offer publicly accessible forums, blogs, or testimonials. Any information you voluntarily provide in these areas may be collected and used by others. We encourage you to exercise caution before sharing personal data in public forums. If you post a testimonial with your personal information, we will only do so with your explicit consent.
• Mergers, Acquisitions, or Asset Transfers. In the event of a merger, acquisition, or sale of our assets, we may transfer your personal data to the acquiring company. If such a transfer occurs, we will notify you of any changes in ownership or the use of your data, as well as any choices you may have regarding your personal data.
• Data Transfers Internationally. For the purposes of facilitating our global operations, we may transfer your personal data to countries outside of your jurisdiction, including countries that may not have equivalent data protection laws. We ensure that such transfers are made in compliance with applicable data protection regulations.
• Opt-Out Mechanisms. You have the right to opt out of data sharing for advertising purposes. You can manage your cookie preferences through the settings in your web browser or by using our cookie management tool available on our website. Additionally, you can opt out of interest-based advertising by using the services mentioned above.

6. Your Choices and Rights

At WorldVia, we are committed to providing you with control over your personal data. This section outlines your rights and the choices you can make regarding the information we collect, store, and process.

Reviewing, Correcting, and Deleting Your Data

You have the following rights regarding your personal data:
• Access: You can request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any incomplete, inaccurate, or outdated information.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations or legitimate business needs.
• Objection: You have the right to object to how your personal data is being processed or used.
• Restriction of Processing: You can ask us to limit how we use your data in certain circumstances.

To exercise these rights, please email us at support@worldvia.com or write to us at: WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy. We will respond to your request within a reasonable timeframe, typically within 30 days.

Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you are entitled to additional protections under the GDPR, including:
• Right to Data Portability: You may request that we transfer your data to another data controller in a structured, commonly used, and machine-readable format.
• Right to Restrict Processing: In certain cases, you have the right to request that we temporarily or permanently stop processing your personal data.
• Right to Object: You have the right to object to our processing of your data for direct marketing purposes, or where processing is based on legitimate interest.
• Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing before your withdrawal.

These rights only apply to your personal information and do not extend to information related to your business account, clients, or transactions processed through your Member Agreement. Please refer to the Member Agreement for applicable requirements and restrictions regarding transfer of business data.

If you wish to exercise any of these GDPR rights, please contact us using the details provided above. However, please note that WorldVia Travel Network only offers membership services to residents in the United States. You also have the right to file a complaint with your local data protection authority if you believe your data rights have been violated.

Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:
• Right to Know: You have the right to request details about the categories of personal information we collect, the purposes for which it is used, and whether we disclose or sell this information.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of the Sale of Personal Information: Although WorldVia does not sell personal information, you have the right to opt out of the sale of your personal information to third parties.
• Right to Non-Discrimination: You have the right to receive equal service and pricing, even if you exercise your privacy rights.

These rights only apply to your personal information and do not extend to information related to your business account, clients, or transactions processed through your Member Agreement. Please refer to the Member Agreement for applicable requirements and restrictions regarding transfer of business data.

To submit a request under CCPA, please email us at support@worldvia.com or call us at the number listed on our website. We will verify your identity before responding to your request, and in some cases, we may request additional information to confirm your identity.

Rights Under the Virginia Consumer Data Protection Act (VCDPA)

If you are a resident of Virginia, you have rights under the Virginia Consumer Data Protection Act (VCDPA), which include:
• Right to Access: You can request confirmation of whether we are processing your personal data and access the data we hold about you.
• Right to Correct: You have the right to correct inaccuracies in your personal data.
• Right to Delete: You can request that we delete your personal data.
• Right to Data Portability: You can request that your data be transferred in a readily usable format.
• Right to Opt-Out: Although WorldVia does not sell personal information, You can opt out of the sale of personal data or targeted advertising.

These rights only apply to your personal information and do not extend to information related to your business account, clients, or transactions processed through your Member Agreement. Please refer to the Member Agreement for applicable requirements and restrictions regarding transfer of business data.

To exercise your rights under VCDPA, please email us at support@worldvia.com or call us at the number listed on our website.

Consumers Opting Out of WorldVia’s Marketing Communications

You may choose to opt out of receiving promotional communications from us by:
• Clicking the "unsubscribe" link at the bottom of our marketing emails.
• Sending an email to support@worldvia.com requesting to be unsubscribed.

Please note that you cannot opt out of transactional emails related to your account or use of the Subscription Service or business services related to your Member Agreement.

Consumers Opting Out of WorldVia Independent Advisor Member’s Marketing Communications

WorldVia Members are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. If you are a customer, prospect, or otherwise interact with a WorldVia Member, you can unsubscribe from their marketing communications by clicking on the "unsubscribe" link located on the bottom of their emails, or by contacting them directly.

Exercising Your Rights

You can exercise any of your rights described above by contacting us at support@worldvia.com or mailing us at: WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy.
We take your privacy rights seriously and will respond to all legitimate requests. In some cases, we may need to verify your identity to protect your data and comply with legal requirements.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or for other legitimate business purposes. The length of time we retain personal data depends on the type of information and the specific context in which it was collected.

Retention Periods for Different Types of Data

• Account and Profile Data: Personal data related to your account (e.g., name, contact information, and account settings) is retained as long as your account remains active or as necessary to provide you with our services. If you request to close your account, we will delete your personal data within a reasonable time, except where we need to retain it for legal or regulatory reasons.
• Payment Information: Payment and billing information is retained for the duration necessary to process transactions and comply with our legal and financial obligations. After that, such data is securely deleted or anonymized.
• Usage Data: Data related to your interactions with our products and services (e.g., IP addresses, browsing activity, device information) is retained for as long as is necessary to improve our services and for analytics purposes. Usage data may also be retained longer to fulfill legal or contractual obligations.
• Marketing Data: Information collected for marketing purposes (e.g., email preferences) is retained until you withdraw your consent or request deletion. If you opt out of marketing communications, we will retain the minimum information necessary to ensure you are no longer contacted.

Anonymization and Deletion of Data

When your personal data is no longer needed for the purposes for which it was collected, or when you request deletion, we will securely delete or anonymize the information. If immediate deletion is not possible (e.g., because the data is stored in backup archives), we will securely store your data and isolate it from further processing until deletion is possible.

Legal Retention Requirements

In some cases, we are required to retain certain types of personal data to comply with legal, tax, or regulatory obligations (e.g., for auditing purposes or in connection with litigation). In such cases, we will store the data securely and ensure that it is only used for the purposes required by law.

Data Retention for WorldVia Members

If you are using our Subscription Service as a WorldVia Member, the retention of your customers' data is governed by the terms of your agreement with us. You are responsible for managing the retention of customer data in compliance with applicable laws and regulations.

Requesting Data Deletion

You have the right to request the deletion of your personal data at any time. To exercise this right, please contact us at support@worldvia.com or write to us at: WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy.

We will respond to your request in a timely manner and ensure that your personal data is securely deleted, unless we are required to retain it for legal or regulatory reasons.

8. Data Security

We take the security of your personal data very seriously and implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. This section outlines the key security practices we use to safeguard your personal data.

Existing Security Measures

• Secure Servers: We store your personal data on secure could-based servers with known third-parties that are protected from unauthorized access using a range of physical, technical, and organizational safeguards.
• Access Controls: Only authorized personnel are permitted to access personal data, and they may do so only for approved business purposes.
• Encryption: We use encryption technologies, such as SSL/TLS (Secure Socket Layer/Transport Layer Security), to protect sensitive data, such as payment information, during transmission over the internet.
• Authentication: We use secure authentication protocols to verify the identity of users accessing our systems, helping to ensure that only authorized users can access certain data or services.
Secure Payment Processing
Payment and financial information provided to us is processed using third-party payment providers with PCI-DSS (Payment Card Industry Data Security Standard) compliance, ensuring that payment information is handled with the highest level of security.

Data Breach Notification Procedures

• Breach Notification: In the unlikely event of a data breach that involves your personal data, we are committed to complying with applicable laws and regulations regarding breach notification. If we determine that a breach poses a significant risk to your rights and freedoms, we will notify you as soon as possible and provide details about the nature of the breach, the steps we are taking to mitigate it, and what actions you can take to protect yourself.
• Regulatory Notifications: Where required by law, we will notify the appropriate regulatory authorities within the required time frames.
• Mitigation and Response: Upon discovering a security incident or breach, we will promptly initiate our incident response process, which includes isolating affected systems, investigating the cause of the breach, and taking corrective actions to prevent further incidents.

Your Role in Data Security

While we take robust steps to protect your data, you also play a key role in ensuring the security of your personal information:
• Password Security: We encourage you to choose strong, unique passwords and personal encryption keys and to keep your login information confidential.
• Monitoring Account Activity: Regularly monitor your account activity for any suspicious behavior, and notify us immediately if you suspect unauthorized access.
If you have any questions or concerns about the security of your data, or if you believe your personal data may have been compromised, please contact us immediately at support@worldvia.com or write to us at:
WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy.

9. International Data Transfers

While we do not operate outside of the United States, we work with a wide range of third parties, including technology providers, travel suppliers, and other business partners, some of whom are based outside of the United States. As a result, your personal data (and if you are a WorldVia Travel Network member independent travel advisor, the personal data of your clients) may be transferred to and processed in countries outside the United States, including countries that may not have the same data protection standards as those in the United States.

Transfers to Third-Party Service Providers

We collaborate with third-party service providers and partners located in various countries to provide essential services such as data hosting, analytics, marketing, and payment processing.
Safeguards for International Transfers

We are committed to ensuring that your personal data is protected during international transfers to third-party providers. These safeguards include:
• Encryption: We use industry-standard encryption to protect personal data both in transit and at rest during cross-border transfers.
• Access Controls: Only authorized personnel or partners with a legitimate business need are permitted to access your personal data.
• Contractual Obligations: We require third-party partners to comply with strict contractual obligations, ensuring they protect your personal data and adhere to applicable data protection laws.

Your Rights Regarding International Transfers

If your personal data is transferred outside of the United States, you have the right to request information about the safeguards we use to protect your data. For more details, please contact us at support@worldvia.com or by writing to us at WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy.

10. Children’s Privacy

Our websites, products, and services are not intended for or directed at children under the age of 16. We do not knowingly collect personal data from persons under 18 unless provided by a guardian or authorized agent in connection with delivering our services. If we become aware that we have inadvertently collected unauthorized personal data from a child under the age of 18, we will take steps to delete that data as soon as possible.

Compliance with the Children’s Online Privacy Protection Act (COPPA)

In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, use, or disclose personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us at support@worldvia.com or by writing to us at WorldVia, 70 Mansell Court, Suite 100, Roswell, GA 30076, Attn: Data Privacy. We will promptly investigate and delete such information from our records.

Special Protections for Minors

If a user under the age of 18 has inadvertently provided personal information, we encourage parents and guardians to notify us. Upon verification of parental consent or upon request from a parent or guardian, we will take steps to delete or anonymize the data collected from the minor as required by law.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this Privacy Policy, we will notify you in one or more of the following ways:
• By posting a prominent notice on our website.
• By sending you an email notification if you have provided us with your contact information.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data. The "Last Modified" date at the top of this policy indicates when the latest changes were made.

12. Contact Information

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights to access, delete, or modify your personal data under applicable data protection laws, please contact us using one of the following methods:

Email:
edkesha.anderson@yahoo.com

Mailing Address:
Travelwithkey

50 Celtic Street

Demopolis, AL 36732

You can also use this contact information to submit requests under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or other applicable data privacy laws, including requesting access to, correction of, or deletion of your personal data. We will respond to your request within a reasonable timeframe and in compliance with relevant regulations.

Nothing in this Privacy Policy shall limit the rights of Travelwithkey provided through the Member Agreement between you and it or one of its affiliate companies.